Pinnacle Services, LLC

  • Technical Writer

    Job Location VI
  • Overview


    Create, edit, and organize highly technical information and turn it into compelling and useful content for internal and external audiences.  Collaborative personality with the ability to work independently.



    • Shadow engineers and technicians performing the work/process and create process instructions/documentation from observations, notes and photographs
    • Creating process instructions covering all areas including work, process, test, training and user manuals for production and testing
    • Producing all documentation independently
    • Holding discussions for drafts of documents effectively with relevant parties and determine the actions needed to release the documents for use
    • Produce electronic documentation in addition to hard copy manuals
    • Maintain a comprehensive library of technical terminology and documentation
    • Analyze documents to maintain continuity of style of content
    • Manage updates and revisions to technical literature
    • Ensuring accuracy and completeness of technical documentation
    • Contributing to a continuous improvement culture by developing and implementing enhancements based on lean manufacturing concepts



    • Excellent written language abilities
    • Comfort preparing for and conducting informational interviews with individuals from a variety of backgrounds.
    • 5 or more years of direct experience working within an industrial facility.
    • Background creating content with input from a variety of stakeholders.
    • Capable of summarizing and simplifying complex ideas for general, non-technical consumption.
    • Able to learn about, understand, and synthesize new learnings in a technical area.
    • Proficiency with Microsoft Office.
    • Proven experience working in a technical writing position
    • Excellent written and verbal communication skills
    • Strong attention to detail is an absolute
    • Able to write in explanatory and procedural styles for multiple audiences
    • Skilled at prioritization and multi-tasking


    SUPERVISORY RESPONSIBLITIES:  This position has no direct supervisory responsibilities, but does serve as a coach and mentor rendering guidance to other positions in the department.


    WORK ENVIRONMENTThis job operates in a professional office environment.  This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.


    OTHER DUTIES:  The material provided in this resource has been prepared to provide general information only.  It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities and activities may change at any time with or without notice. 


    Applicants selected will be subject to a background check.  The successful applicant will be required to pass a pre-employment, drug and alcohol testing and job-appropriate medical testing.



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